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Customer Comments
I had a most wonderful experience just last month; June, 2005.
Before leaving home, I had found ChiangMaiCraft via a Google search and received information back from Barry Hope explaining just what it is that they offer, in so far, as shopping assistance.
Upon my arriving in Chiang Mai I made contact with Barry and arranged a shopping trip with him for $50.00, in which he promised transportation, introduction to various factories and shops, and bargaining/translation expertise.
It is with great pleasure that I say he was able to bring all of these things to quite satisfactory and successful completion.
Transport is in a very nice Ford Ranger (with quite enough room for any purchases).
After determining just what it was that I was interested in purchasing we visited at least 12 factories and shops. I was able to find everything that I was interested in and with Barry's guidance (based on my stated interests) found and ultimately purchased other products, as well.
Barry is well known and seemingly well liked by the proprietors of these outlets and I must say that his proficiency of the local Thai Customs and language was well worth the price by itself. And, his knowledge of quality and pricing of products is well beyond that tariff.
After a day of browsing and conversation I left Barry with my purchases and went on with my touring of Thailand and Cambodia. Upon my return home I found an e-mail with all pertinent shipping cost details for which I paid for via Thaiepay (a secure on-line payment service) and am now patiently awaiting the arrival of 3 boxes of items. I chose the slow boat approach, but much faster options are available at higher costs, of course.
It should also be said that I happen to be a totally blind man from the USA, which I did not mention to Barry on the outset, but he fell right in with any and all nuances of assistance that may have been necessary.
With all of the above said I am very proud to issue high commendation for Barry Hope and ChiangMaiCraft and anticipate further interaction with both.
Thank you.

George B Gray, Miami, Florida. USA
We received the Kalaga yesterday and were absolutely delighted with the size and color. Thank you so much for picking out exactly what we wanted and for taking such good care and time with us on this item. We are delighted!! Best wishes to you and your family.
Elaine Drummond, Florida. USA
I saw the chopsticks for the first time last night and they are beautiful. I'm very impressed with the presentation of the silk covered box and the quality of the chopsticks themselves.
I'm glad I happened to find you over the internet and will continue to check your website for any future products that I may need.
It was a pleasure doing business with you.

Best Regards, Kim, California. USA
Last week we received the shipment of the Buddha, decorative cabinet, and spirithouse. We are very very pleased with the pieces and they arrived in excellent condition. The packing was extremely well done.
David and Terry Wilding, Ontario. Canada
Just a short thank you as your cheque arrived today. May I complement you on the way that you conduct your business. It's fair to say that all has not gone entirely to plan on this occasion; however I cannot fault the way you have gone about resolving these issues. If only every business on the internet was as professional as yours.
May I also add that your standard of customer service has been exemplary, and that this unfortunate incident would not stop me from ordering from you again

Best regards,Stewart MacRory, Aberdeen. Scotland
A big thankyou for the prompt and efficient delivery service. My friend received her present of the elephant photograph album, It put a smile on her face which is just what she needed, once again thankyou very much.
Chris Campbell, Liverpool. UK
Great news, the Sawadee Goddess arrived this morning and Im really really pleased with her, thank you so much she looks wonderful. What an excellent service and I would highly recommend you to anybody that views your page wishing to make a purchase, very friendly and very prompt and somebody you would most certainly purchase from again, many thanks
Sue Barron, Cheshire. England
The teppanoms arrived this morning ( Tuesday UK time ) and thanks to your excellent packing did so in perfect condition. Great products and excellent service. It's been a pleasure doing business with you. Regards 'till' the next time,
Barbara, Bellingham UK

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